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Small Unit Group
MASCO Code
1511-29
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Network Performance Manager
STEM
Network Performance Manager plan, lead and oversee end to end networks performance and maintain the acceptable level of network quality of service as per business objectives.
Alternative Names
Tasks
managing, planning, scheduling and monitoring the tasks of other workers
performing related tasks
evaluating the organisation’s technology use and needs and recommending improvements such as hardware and software upgrades
Participating in the assessment and selection of the performance and quality management tools/systems for existing and new network technologies and services
rolling the budget and expenditure of the department or organisation
Handle the process of setting performance measures/KPIs requirements, definition and targets with the participation of the concerned parties, vendors and strategy team based on the business needs, benchmarking and best practises
Monitoring, analyzing and reporting network routes and links traffic, congestion and blockage status
Ensuring the problems related to network quality, service degradation and capacity shortage are properly resolved, recommend and suggest action plan or escalate to the concerned parties
Maintain certain agreed level of Network performance, availability, reliability, integrity and usability by monitoring, analyzing and reporting predefined Key Performance indicators (KPIs), measures and customer feedback
Managing Service Provider to deliver Reference Route active testing (Drive Testing) and analysis process to deliver sustainable improvement to customer experience
  • M
    Professional, Scientific And Technical Activities
  • J
    Information And Communication
  • N
    Administrative And Support Service Activities
  • J619-002-5:2021
    Telecommunications System and Network Security Technical Operation Management
  • IT-030-5:2013
    Computer Network Management
  • IT-020-5:2013
    Computer Systems Management
  • 0611
    Information Technology and Information System
  • 0613
    Computer Science
  • 0614
    Computer Use
Skills
Basic
Basic ICT
proficiency in using computers to retrieve, access, store, produce, present and exchange information.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Monitoring
Proficiency in monitoring/assessing performance of yourself, other individuals, or organisations to make improvements or take corrective action.
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Specific
ICT Literacy
ability to search, analyze, evaluate, organize, create, use, manage and communicate information to solve ICT problems.
Internet literacy
ability to access, analyze, evaluate and create online content
Network Security
proficiency in protecting of the underlying networking infrastructure from unauthorized access, misuse, or theft.
Machine Learning
proficiency in application of artificial intelligence (AI) that provides systems the ability to automatically learn.
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Database Administration
proficiency in managing and maintaining database management systems (DBMS) software.
Network Administration
proficiency in administering and managing the computer networks of one or many organisations.
Data Design and Migration
proficiency in designing database model and migrating the data from source databases to target databases
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